Sales Support Administrator

We are seeking a highly organised Sales Support Administrator to join a busy and established team. The successful candidate will play a vital role in supporting the sales department by providing administrative/sales support to the sales team and maintaining customer relationships. This role involves managing sales documentation, processing orders and maintaining customer records. Duties

* Process sales orders, quotations, and invoices accurately and in a timely manner.

* Maintain and update customer portal.

* Handle customer inquiries, complaints and follow ups.

* Raise and respond to enquiries

* Speak with other departments to ensure customer journey runs smoothly without delays.

* Monitor and respond to enquiries in the mailboxes.

* Checking orders, looking at data and sales reporting

* Understanding products and customers

* Process warranty claims.

* Raise any issues or delays with relevant dept

Skills

* Proven experience in sales administration, sales support or sales/administrative roles.

* Proficiency in MS Office (Excel, Word, Office)

* Experience with CRM software

* Strong Organisational and multitasking skills

* Excellent written and verbal communication skills

* Attention to detail and high level of accuracy

* Ability to work independently and as part of a team

If you would be interested please apply now