End User Computing Engineer
Posted on Dec 10, 2019 by CV-Library
Assisting the End User Computing Manager in developing and transforming all aspects of the EUC offering; tools, people, process, and information
Assisting in designing improved support processes
Reviewing new products and tools that can be utilised by the Operations team
Undertaking detailed configuration of application and tools
Constructing efficient workflows that enable increasing levels of automation and orchestration
Assisting in providing effective Management Reporting
Provide ongoing maintenance and continual improvement of applications
Supporting our IT Development process in the provision of new and improved products and services
Contribute to Operations led projects, providing input into service and support needs
Assist in the analysis of the support requirements of the business and undertaking evaluations
Keeping up to date with changed and advances in the IT industry and systems development arenasThe right candidate will be an experienced, hands on engineer with an interest in transforming IT support through technology. The candidate will be happy in configuring systems and identifying new opportunities to maximum automation and orchestration wherever possible. The right candidate should have/be;
ITIL v3 training/exposure
Experience in automation and orchestration for IT support
Background in configuration of workflow processes
Educated to degree level in a related field
Ability to identify and progress innovative opportunities
Able to interact with end users and translate their requirements into technical solutions
Team player with flexible and curious approach to resolve problemsPlease submit a Word version of you CV to make an application and for more information of this great role!
Please note that due to a high level of applications, we can only respond to applicants whose skills and qualifications are suitable for this position.
No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.
Bowerford Associates Ltd is acting as an Employment Agency in relation to this vacancy
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