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Operational Change & Communications Manager

Posted on Dec 2, 2019 by Coopers Group GmbH

Basel, Switzerland
6 Jan 2019
Annual Salary

For our pharma client in Basel we are currently looking for a

Operational Change & Communications Manager

The purpose of our clients project is to streamline CMC submission execution and life cycle management by automating key activities and supporting improved tracking. CMC (Chemistry, Manufacturing and Controls) is a critical section in new drug applications and updates.

The technical application is Documentum-based; it consolidates key systems into one intuitive interface. It is an on premise cloud solution, integrated with several master data, authoring and publishing systems. With this application our clients global teams can work efficiently and consistently and with the confidence that our submissions are compliant.

The project started mid 2014 and will finish mid summer 2020. The Team generates about 35.000 CMC documents per year, about 300 users will be managing submission and Management will enjoy the transparency provided by the reporting functionalities.

Upcoming activities in 2020 include the global rollout of the final release with advanced functionalities, with significant communication, change management and training needs.

The perfect candidate for the role as Professional Operational Change & Communications Manager is a very hands-on, structured, organized and dynamic self-starter with experience in Project and Operational Change Management (OCM Principles).

Tasks & Responsibilities

  • Hands-on communication lead for Project Communications (IT Team & Business)
  • End - end project communication
  • Preparation of presentations for large groups of clients/end users/Taking care of the internal online community website (GSuite)
  • Establishing the project newsletter (2x per month)
  • Administer of internal Project knowledge data bank (Wiki)
  • Ensuring a very structured and well-organized project communication and knowledge managementt.
  • Structured and pro-active Stakeholder management
  • Implementation and monitoring of OCM principles/Change Management
  • All-time overview on the project interfaces and on the different teams and users.
  • Update and observe the project communication plan

Must Haves

  • 5y+ Experience in a similar role
  • Experience in Operational Change Management/Project Management
  • Proven expertise in creating internal newsletters/presentations to large groups of global clients
  • Hands-on and structured personality
  • Proven experience in using GSuite/G+/Google community
  • Strong communication skills
  • Fluent in English

Nice to Haves

Experience in Information/Knowledge/Content Management


Start date: preferred on-boarding in Dec/Real Start Date: 06.01.2020
Latest start date: 01.02.2020
End date: 31.08.2020
Extension: Extension possible, must be approved
Location: Basel
Team: 40 - 50

Are you interested to work in this challenging position? Alessia Biassoli, Senior MSP Consultant, is looking forward to receiving your complete profile. Please send an e-mail (see below)

By sending us your CV per E-Mail you are giving us your consent to the processing of your personal data according to our Data Privacy Policy.

Reference: 804304547

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