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Systems Engineer Level 2 - Dublin

Posted on Dec 2, 2019 by E-Frontiers

Dublin, Ireland
Immediate Start
€45k - €45k Annual

Purpose of the role:

We require a keen, experienced systems engineer to provide proactive support on customers' ICT infrastructure. This role is part of our dedicated ProActive Services team. You will need to have a broad technical background with good communication skills, an eagerness to learn and previous experience in a similar role.

Role and responsibilities:

  • Monitoring and management of various IT infrastructure components for a broad range of clients using Remote Monitoring and Management (RMM) tools
  • Configuring, managing and testing Microsoft Azure Site Replication solutions
  • Configuring, managing and testing Backup as a Service solutions and storage (Veeam Cloud solution)
  • Configuring and managing a fully featured antivirus suite
  • Conducting checks of client infrastructures to highlight areas for improvement
  • Involvement in patching Windows infrastructure via RMM
  • Maintenance across client infrastructure (storage, network devices etc)
  • Acting as a team lead to lower level engineers providing tuition and advice
  • Working with the team and management to develop processes and solutions
  • Responsible for compliance with all ISMS Policies and Procedures and support the ISMS continuous improvement process

Essential Skills:

  • Work individually and as a part of a team
  • Be able to work on own initiative
  • Ability to quickly learn new products
  • Logical thinker
  • Quickly build rapport and gain colleague and client confidence
  • Ability to communicate well with all levels of staff at client sites
  • Be able to follow company procedures and methods
  • Available to work out of hours/weekends if necessary
  • Have a proven track record in troubleshooting and problem solving
  • Be able to utilise all tools available to resolve 95% of issues at the first time of asking

Education and experience:

  • Microsoft Windows Server 2008/2012/2016
  • Microsoft Server/Azure Certifications
  • Remote Management and Monitoring tools
  • MS Azure experience, including Azure Site Recovery
  • Citrix and Virtualisation (VMWare or MS Hyper-V)
  • SQL Server Experience Helpful
  • Active Directory
  • Firewall/Routers familiarity (FortiGate/Cisco/SonicWALL/Sophos UTM)
  • Switch familiarity (Cisco/HP/3Com)
  • WAN configurations - Site to Site VPNs/Routing/NAT configurations
  • Strong IP/Networking skills (Good understanding of TCP/IP and ISO Model, troubleshooting tools)
  • Good understanding of Server and Storage hardware (ie RAID sets on Servers, SAN, tape drives).
  • SAN experience (preferably NetApp).

Reference: 803301613

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