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Danish/Swedish technical support representative

Posted on Nov 23, 2019 by Randstad Multilingual Recruitment Banen

Amsterdam, Netherlands
Immediate Start
Annual Salary

Are you a technology geek that loves a social environment to work in We are looking a Danish or Swedish speaking Technical Customer Support (B2B) Representative in Amsterdam for a global player working dedicated to fleet management, vehicle telematics and connected car services. With your love for technology you will strive to give our customers the best experience possible. You will offer them technical guidance and advice in addressing their product usage and issue needs. You will be working in a fun and social company with lots of events, conveniently located next to Amsterdam Central Station.

Your tasks as a Technical Customer Support Representative will be (amongst others)

Provide email and phone support to our customers (B2B) and partners

Take ownership of customer issues and trouble shoot them

Investigate and take care of large and complex technical support matters, where necessary working closely together with your colleagues across all departments.

Constantly and pro actively improve your product knowledge

Ideally, you are

Experienced within a customer facing role (1 year )

In possession of a Bachelor degree

An excellent communicator in Swedish and or Danish and English

A true team player, you enjoy sharing knowledge with each other.

Passionate about technology, you have a curious mind, you are an investigator!

Why this job will be awesome

Monthly gross base salary around 2300,

8 holiday allowance on a yearly basis

Quarterly bonus plan and 26 annual leave days (with the option to buy up to 10 days)

Unlimited access to LinkedIn learning

Discounts on various shops, restaurants, bars, gyms, etc.

Health insurance discounts and contributory pension scheme.

Great atmosphere that feels like a start up but offers the security of a large company

A company culture that likes to work hard and play hard. Social atmosphere with lots of events and a collaborative style of working.

Interested We at Randstad Multilingual Recruitment look forward to receiving your application with an English CV through our website. If you meet the hard requirements, we will get in touch with you within 4 working days. lt Uiteraard staat deze vacature open voor iedereen die zich hierin herkent.

Reference: 801182723

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