Service Desk Technician
Posted on Nov 21, 2019 by Searchability
CONTRACT SERVICE DESK TECHNICIAN - 1ST LINE SUPPORT/WINDOWS 7 - 10/OFFICE 2/SC CLEARED
NEW CONTRACT OPPORTUNITY AVAILABLE IN THE HAGUE FOR A CONTRACT SERVICE DESK TECHNICIAN
- Contract position available for a Contract Service Desk Technician
- 1ST LINE SUPPORT/WINDOWS 7 - 10/Hardware/Software/CISCO
- 9 Month Contract
- €25-€30 per hour (dependent on experience)
- To apply please call or email (see below)
WHO WE ARE?
We are a multi-national consultancy who specialise in the defence and security spheres. Our glowing reputation has allowed us to work with household names across the private and public sector. We have recently acquired a large scale project with a prestigious end client, who require a number of Service Desk Analysts with valid NATO clearance to join the team on a freelance/contract basis.
AS A CONTRACT SERVICE DESK ANALYST, YOU WILL DOING.
I am currently recruiting for a Service Desk Analyst to assist with 1st/2nd line support, this will include duties such as resolving hardware issues on mobile devices and resolving assigned incident tickets. You will also be tasked with issuing new users with mobile devices. You will need to have experience with Windows 7/10, Office 2010 to 2016 as well as Mobile Device knowledge.
WE NEED THE CONTRACT SERVICE DESK TECHNICIAN TO HAVE.
- 1st Line Support experience
- Resolving assigned incidents tickets
- Knowledge of Service Desk ticketing tools (BMC Remedy)
- Office 2010, 2013, 2016
- Windows 7/10
- SC Clearance
Nice to Have:
- Having worked with 2nd Line escalation
- Good Commercial Skills (Written and Verbal)
- IP Phones
- VPN Clients
TO BE CONSIDERED.
Please either apply by clicking online or emailing me directly to (see below) For further information please call me. I can make myself available outside of normal working hours to suit from 8am until 8pm. If unavailable please leave a message and either myself or one of my colleagues will respond. By applying for this role you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only. I look forward to hearing from you.