Customer Service Representative
Posted on Nov 21, 2019 by eTeam Inc.
Job Title: Customer Service Representative
Job Location: Breda, Netherlands
Job Duration: 3 months
- Competed HBO/Bachelor's degree
- Excellent knowledge of French, both orally and in writing, good knowledge of English
- Strong phone contact handling skills and active listening
- Proven experience in: customer support/client service/support to sales/call center
- Customer orientation and ability to adapt/respond to different types of clients
- Knowledge of MS Office (Excel, Word, Outlook), familiarity with CRM systems and practices, knowledge of SAP is a plus
- Ability to multi-task, prioritize, and manage time effectively
- Team player, highly motivated, stress resistant, learning fast, good analytical and organizational skills, good communication skills, flexible (working in shift to ensure service during office hours), customer oriented, willing to learn, take the extra step to serve the customer or help the team.
- Fulltime availability