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Desktop Support | Spain | 6 months | Spanish

Posted on Nov 21, 2019 by Gazelle Global Consulting

Not Specified, Spain
IT
Immediate Start
Annual Salary
Contract/Project

Desktop Support | Spain | 6 months | Spanish

We are looking for a number of EUC Deskside 2nd line Support Engineer for one of our largest serving client. This is a 6 month contract.

Minimum of 3 years in Onsite Desk side/Touch support (Candidates who have previously worked in a technical support environment with good OS knowledge preferred)

* Clear and strong customer focus and relationship
* Good interpersonal and communication skills
* Flexibility and ability to prioritize
* Ability to perform in adverse situations
* Proficiency in English is must with Local Language
* Good analytical and coordination skills are essential
* Strong knowledge of desktop/laptop hardware
* Very strong hands-on experience (H/W and S/W)
* Good knowledge of Win 10, Win 7 & MS Office
* Knowledge of Mac OS is preferred
* Understanding of daily operations and delivery processes
* Application/software installation and troubleshooting
* Knowledge/exposure on ticketing tools (Service Now)
* Windows system administration
* Strong Troubleshooting Skills
* Hardware, operating system & software knowledge of laptops, desktops & mobile devices etc.
* Working knowledge of supporting computer peripherals, like printer, scanners etc.
* Touch/smart hands support of all network devices & Servers
* Understanding of Active Directory, networking
* Strong knowledge of server and network hardware
* Very strong hands-on experience (H/W and S/W)
* Strong knowledge of server and network equipment
* Hardware, operating system & software knowledge
* Touch/smart hands support of all network devices & Servers
* Understanding of Active Directory, networking

We will be arranging interviews from Monday 25th November.

Reference: 799730608

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