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Avaya Voice Engineer

Posted on Nov 19, 2019 by Request Technology - Robyn Honquest

Tempe, AZ 85280
Immediate Start
$80k - $95k Annual

Avaya Voice Engineer.

Looking for a mid level Avaya Voice Engineer with automation, SIP, CISCO routing and switching. Palo Alto Firewalls, Squid Proxy, RedHat, F5, Infoblox, Acme Packet/Oracle SBC, IP, SDC, IP-PBX, Voip call management. Avaya Aura Esna, ACD call center.

The Avaya Voice Engineer is knowledgeable in enterprise Voice technologies including SIP, H.323 and telephony infrastructure. S/he will also have a basic understanding of the interaction between Voice and other technologies including Network, Windows, UNIX, Storage, SQL, Oracle, Citrix, and VMWare. The Network Engineer utilizes Voice & Networking standards and can apply them in support of business needs within the Company environment.


Education: College degree or equivalent work experience;

Related experience: 3+ years of experience with enterprise systems and or automation

Technical skills

Experience troubleshooting and supporting Acme Packet/Oracle SBC's, IP-PBXs (VoIP/SIP), call management systems, Avaya (Aura and Esna) voicemail systems, IP/SIP soft-phones, IP Phones, automatic call distribution (ACD) (Call Center) and interactive voice response (IVR) systems.

Job Qualifications (Cont'd)

Design effective monitoring/alerting (for conditions such as application-errors, high memory usage) and log aggregation approaches (to quickly access logs for troubleshooting, or generate reports for trend analysis) to proactively notify business stakeholders of issues and communicate metrics

Knowledge of SIP, H.323, VoIP, Avaya infrastructure including ASM, AES, ASA, One-X, and Verint.

BS in Network Engineering, Computer Science, or related technical field involving coding or equivalent experience

Experience with Linux systems and shells, daemons, and processes

Reference: 798051119

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