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2nd Level Support role

Posted on Nov 15, 2019 by Stamford Consultants AG

Zürich, Switzerland
IT
Immediate Start
Annual Salary
Contract/Project

Job description: 2nd Level Supporter/Application Manager

For our client based in Zurich we are looking for a 2nd Level Support/Application Manager for a financial institution.

The role is a contract role available as of right now for 12 months. Extension is on the run.

Your tasks:
o Responsible for Banking-core-applications as the application manager (2nd level support)
o Process incoming incident tickets from monitoring or Service Desk team
o Awareness of coordination tasks between Incident Manager, Service Owners of the applications and 3rd level support team
o On call duty in rotating shifts
o Administration of Change-Requests for adjusted or new job scheduling processes
o Support with new releases on weekends (when given)
o Participation at projects with new implementations
o Responsible for database maintenance
o Documentation of application processes

Your skills:
o Minimum of 5 years' experience in Application Support, not as an Administrator
o Degree in ICT
o Profound Knowhow of Linux
o Windows-OS knowledge on server base
o Java Application Server/Data base/AWA knowledge of advantage
o ITIL foundation certificate
o Ideally experience in banking area
o Processes oriented and analytical skills
o Teamplayer with great communication skills
o Fluency in English, German of advantage but not a must

Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. It is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice.

To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to website.

We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.

Reference: 796048738

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