2nd Application Support
Posted on Nov 15, 2019 by Stamford Consultants AG
Job description: 2nd Level Supporter/Application Manager
For our client based in Zurich we are looking for a 2nd Level Support/Application Manager for a financial institution.
The role is a contract role available as of right now for 6 months. Extension is on the run.
o Responsible for Banking-core-applications as the application manager (2nd level support)
o Process incoming incident tickets from monitoring or Service Desk team
o Awareness of coordination tasks between Incident Manager, Service Owners of the applications and 3rd level support team
o On call duty in rotating shifts
o Administration of Change-Requests for adjusted or new job scheduling processes
o Support with new releases on weekends (when given)
o Participation at projects with new implementations
o Responsible for database maintenance
o Documentation of application processes
o Minimum of 5 years' experience in Application Support, not as an Administrator
o Degree in ICT
o Profound Knowhow of Linux
o Windows-OS knowledge on server base
o Java Application Server/Data base/AWA knowledge of advantage
o ITIL foundation certificate
o Ideally experience in banking area
o Processes oriented and analytical skills
o Teamplayer with great communication skills
o Fluency in English, German of advantage but not a must
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