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Infrastructure Engineer - Surrey (package worth over £58k)

Posted on Nov 14, 2019 by REAL Technical Solutions Limited

Surrey, United Kingdom
Immediate Start
Annual Salary

Infrastructure Engineer - Surrey (package worth over £58k)

£43k to 48K with £3K-£4K Oncall, plus excellent benefits & growth potential (fantastic employer)

A leading financial services company seek an experienced Wintel Infrastructure Engineer/3rd Line Support Engineer with core skills within Wintel technologies, with any Linux as a bonus and definitely not essential (training will be provided on Linux if necessary).

Individuals in the Wintel Infrastructure Engineer/3rd Line Support Engineer, position are responsible for the installation, configuration, and maintenance of one or several of cloud/windows/Linux/networking infrastructure technologies in an enterprise environment. The Infrastructure Engineer has overall technical responsibility for the implementation, modification, enhancement, and ongoing support of operating system, as well as the software tools required to manage the relevant infrastructure. They are accountable for providing level II technical assistance for existing and future infrastructure technologies in their designated field. Duties include ensuring the availability of applications, assisting in configuring all new implementations, and developing processes and procedures for ongoing management of our enterprise computing environment. They are also responsible for ensuring system component performance is at optimum levels and for evaluating and approving measures to correct variances.

The Wintel Infrastructure Engineer/3rd Line Support Engineer, must possess critical technical knowledge of how business applications function in the operating environment and how they have been configured and customised to meet specific business and company objectives. They will also participate as a technical resource in medium to large-scale projects. This position frequently collaborates with other technical and business applications' personnel to acquire or provide technical direction.

Specific areas of expertise may be: operating system(s), storage management, agents/instrumentation, systems management, security, network, web administration, database management, automation, and application technical stacks. Additionally, this position may require working knowledge of multiple computing platforms (including physical, virtual, and cloud.) This position works independently, though subject to the broad direction of a technical manager.

Principal Duties and Responsibilities for the Wintel Infrastructure Engineer/3rd Line Support Engineer:

  • Performs tool administrative tasks and provide application support for our platform.
  • Reviews infrastructure security holes, applies patches, creates console roles and reviews, and creates and installs security packs as needed.
  • Implements an enterprise monitoring environment using relevant technologies: (Alert Site/Pager Duty/Microsoft Operations Management Suite (OMS), System Center Operations Manager (SCOM), Azure monitoring products, Insert networking monitoring tools, etc.).
  • Establishes foundation for future implementations and automation requirements in the infrastructure, identifies opportunities for automation and develops scalable solutions.
  • Develops monitoring, dashboards, escalations and alerts.
  • Develops and follows incident management and change management processes; creates run-books.
  • Participates in on-call rotations for emergency events and escalations.
  • Works with the operations team lead to remediate issues.
  • Utilises verbal and written communication skills to maintain accurate system documentation and provides training as required.
  • Ensures system or component performance meets expectations; monitors actions to correct variance or improve efficiency.
  • Resolves complex system problems affecting business applications and computing services users.
  • Provides on-call support.
  • Develops and maintains technical drawings, operational procedures and guides, maintains hardware and software inventories.
  • Performs other duties as assigned.

Job Specifications for the Wintel Infrastructure Engineer/3rd Line Support Engineer:

  • Demonstrable years of related work experience.
  • Industry certification is a plus.
  • Possesses highly developed technical expertise in multiple key operating/networking system or subsystem areas.
  • Able to operate independently in developing and implementing the most complex technical solutions.
  • Where applicable, demonstrates experience supporting in-house developed business applications and working directly with application development teams.
  • Able to leverage Scripting and other tools to automate routine tasks.
  • Through product research and personal experience, able to articulate strategy for appropriating various software and technologies to meet long range computing requirements.

Wintel Infrastructure Engineer/3rd Line Support Engineer - Surrey (package worth over £58k)

£43k to 48K with £3K-£4K Oncall, plus excellent benefits & growth potential (fantastic employer)

Reference: 795378076

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