This Job Vacancy has Expired!

IT Applications Support Analyst

Posted on Nov 13, 2019 by Request Technology

Louisville, KY 40201
Immediate Start
$80k - $100k Annual
A prestigious company is on the search for an IT Applications Support Analyst. This role is all about installing, upgrading, and configuring business applications. This role will be revolved around supporting applications, Back End maintenance, database structure, and the use of Active Directory and Powershell. This role also will revolved around workflow application development, design, and management.


  • Install, upgrade, and configure business applications
  • Manage application security changes
  • Stabilization, break/fix and other maintenance activity
  • Provide user and third party service and support
  • Analyze requirements and develop functional and design specifications for Application enhancements (as required depending on availability of business analyst resources)
  • Develop, test and implement enhancements
  • Create and document plans, policy, standards, procedures and checklists
  • Identify, recommend and implement application solutions and improvements
  • Supervise contractors and projects as assigned
  • Be an available point of contact for corporate applications
  • Work with management to determine IT objectives that will improve business outcomes

IT Compliance

  • Plan and document all system changes within the company's IT change control governance policies
  • Compile and keep all documentation related to application usage and functionality
  • Coordinate and respond to audit requests from both the internal and external audit teams

IT Training and Support

  • Provide Tier 2 support to service desk staff
  • Assess, design and provide application training
  • Manage training for supported applications with outside training vendors
  • Conduct internal company training as needed for supported applications
  • Subject to working additional hours, nights, or weekends as needed to meet business requirements


  • 3+ years application administration.
  • Workflow application development, design, and management
  • Microsoft SQL database knowledge and basic SQL querying strongly preferred
  • Microsoft administration experience preferred with Server, SharePoint, InfoPath, TFS, and PowerShell
  • Support local and remote users
  • Available to work independently in a dynamic team environment


  • Bachelor's in Computer Science or equivalent degree or commensurate experience

Reference: 794586608

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