Oracle CX Cloud Applications Manager
Posted on Nov 7, 2019 by Tri-S Recruiters, Inc.
My client is a leader in their industry with numerous DC's and retail outlets across the US. They are in the process of implementing Oracle CX Cloud and looking for an Applications Manager to manage system modification and value being delivered to the business users.
Great work environment excellent location, just NW of the City of Los Angeles. Great team, excellent growth opportunity. Very visible position. Conveniently located near the LA Farmers Market and The Grove.
The candidate will take ownership of the Oracle CS Cloud product and be responsible for guiding and overseeing future design and functionality changes during this post implementation stage
Then moving forward will maintain and drive an ongoing training program and user adoption program will be vital to the role.
The individual will become the main business driver behind Oracles CX Cloud CRM and CPQ systems and will ensure the platform is enhancing customer value.
Work with business users to understand and document their business processes and requirements.
Work with the sales and support teams to scope proposed system changes and new uses with an understanding of costs and benefits.
This role will be the main business driver for adoption of the CRM system.
Understand the current implementation and architecture of Oracle CX & CPQ environments, including integration with CRM and ERP systems.
Document the functional design and solution approaches.
Conduct meetings with business users and IT personnel, and publish status and progress reports. During projects, clearly communicate project task status to key stakeholders.
Troubleshoot issues in the CRM & CPQ environment and related integrations.
The CRM Manager will be the key point of contact and relationship manager with the CRM vendor and related functional bolt on products and will be continuously evaluating enhancements.
3+ years of experience implementing and supporting Oracle CX Cloud CRM/CPQ Products
Demonstrated strong knowledge and experience in CPQ. Oracle CPQ certifications highly desired.
Understand of Java development, Java development skills a huge plus
Strong analytical skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
Effective interpersonal skills and proficient verbal and written communication skills. Strong ability to work across multiple departments including, Sales, IT, Supply Chain and Operations.
Must have a strong understanding of sales processes.
Demonstrated organizational skills and detail orientation with ability to multi-task in a fast-paced environment.
For immediate consideration please forward a copy of your updated resume with salary requirements to Mark Shemroske; he can be reached at
Mark has over 20 years of IT recruiting experience and has focused on JDEdwards Candidates and Clients for the past 18+ years. He is one of the leading providers of Oracle/JDEdwards OneWorld Enterprise1 EOne and Fusion professionals to clients across the country as well as on a global basis
Please Note - Candidates must have experience with JD Edwards EnterpriseOne ERP, (Oracle PeopleSoft) JDE, JDEdwards EnterpriseOne EOne E1 OneWorld