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Implementation Specialist

Posted on Nov 6, 2019 by Monarch Recruitment Ltd.

Dublin, Ireland
Immediate Start
Annual Salary
Implementation Specialist

This is an opportunity to work with new technology and learn more about products in the digital world.

Location: Dublin -will be some working from home. This won't be guaranteed and will not be available whilst you are getting up to scratch.

Duration: 6 months, possibility of extension but not always guaranteed

Start Date: Monday 9th December - ideal start date

Interview process: 2 stage interview process - telephone interviews via Skype, then F2F interviews in Dublin

The Customer implementation services team is part of a wider team, there are 4 people in Dublin.

The role has come about as the client are putting in more and more digital requests. This is a system in which payment can be made by phone or email quickly.

This role would suit a junior person.

You will proactively coordinate up to 30 projects in parallel, in cooperation with the customers and internal support teams. Each project lasts 2-12 months elapsed.

  • Understand the needs of the customer and implement them into the system
  • Analyzing the needs of those customers - internal stakeholders Communicate extensively with the client's customers, motivating customers and guiding them through the client's business processing environments
  • Create an implementation plan and schedule which is then sent to the customer
  • Coordinate with various different internal teams dependent on the requirements
  • Defining conditions within the plan and implemented into the correct timeline
  • Additional language skills would be desirable but are not essential - Spanish Russian or Italian
  • API knowledge would be an asset but is not a requirement
If this is a position you feel you have the skill set and experience for, please send me your most up to date CV and I shall be in touch.

Reference: 790811275

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