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Implementation Specialist

Posted on Nov 6, 2019 by Monarch Recruitment Ltd.

Dublin, Ireland
IT
Immediate Start
Annual Salary
Contract/Project
Implementation Specialist

This is an opportunity to work with new technology and learn more about products in the digital world.

Location: Dublin -will be some working from home. This won't be guaranteed and will not be available whilst you are getting up to scratch.

Duration: 6 months, possibility of extension but not always guaranteed

Start Date: Monday 9th December - ideal start date

Interview process: 2 stage interview process - telephone interviews via Skype, then F2F interviews in Dublin

The Customer implementation services team is part of a wider team, there are 4 people in Dublin.

The role has come about as the client are putting in more and more digital requests. This is a system in which payment can be made by phone or email quickly.

This role would suit a junior person.

You will proactively coordinate up to 30 projects in parallel, in cooperation with the customers and internal support teams. Each project lasts 2-12 months elapsed.

Responsibilities:
  • Understand the needs of the customer and implement them into the system
  • Analyzing the needs of those customers - internal stakeholders Communicate extensively with the client's customers, motivating customers and guiding them through the client's business processing environments
  • Create an implementation plan and schedule which is then sent to the customer
  • Coordinate with various different internal teams dependent on the requirements
  • Defining conditions within the plan and implemented into the correct timeline
  • Additional language skills would be desirable but are not essential - Spanish Russian or Italian
  • API knowledge would be an asset but is not a requirement
If this is a position you feel you have the skill set and experience for, please send me your most up to date CV and I shall be in touch.

Reference: 790811275

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