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Cash Collector (Italian - Temporary Contract)

Posted on Nov 5, 2019 by Blu Selection

Barcelona, Spain
Accountancy
Immediate Start
Annual Salary
Contract/Project

Are you looking for an opportunity to gain more experience in finance and customer care? Then this might be for you:

The Company.

For one of our clients, an international Shared Service Centre based in Barcelona, we are currently recruiting for Cash Collector with a native/fluent level of Italian and an excellent level of English.

The Job.

This role you would be a member of the Continental Europe Order to Cash (O2C) department and being a part of the Cash Collection Team for Northern Europe.

Your responsibilities:

- Manage collection activities for the assigned country, business, region or office customer portfolio
- Perform follow up actions by email or phone calls (inbound/outbound)
- Responsible for achieving collection targets and reducing outstanding debt helped by the newly implemented collection tool
- Liaise with the Billing Team to ensure a coordinated and effective order to cash cycle
- Coordinate with the Cash Allocation Team to guarantee accurate customer payment matching
- Disputes management directly or in relation with consultants and Back Office departments (Invoicing, Client Risk and Temp Billing)
- Recovery Actions according to the assessment of the client risk and credit limits fixed by the company

The Profile.

- You have a native/fluent level of Italian and an excellent level of English and proficient level of Spanish
- You have min. 1,5 years of experience in Cash Collection
- You have a strong customer focus (experience in Customer Service would be an advantage)
- You are dynamic, organized with a methodical approach
- You have been working with Microsoft Suite and SharePoint
- You have good negotiation and communication skills (spoken and written)
- You have the ability to handle a high volume of actions (outbound and inbound calls, payment negotiation, disputes)
- You pay attention to details and you are a team player
- You have the ability to work under pressure to attain company objectives and Cash Collection KPIs

The Offer.

- Base salary + Commissions
- Career opportunities
- International and multicultural environment
- A company with a worldwide reputation
- Start date: ASAP

Reference: 789517657

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