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IT Onsite Support Engineer

Posted on Nov 1, 2019 by Gazelle Global Consulting

Mougins, Alpes-Maritimes, France
Immediate Start
€44.9k - €45k Annual

IT Onsite Support Engineer | Mougins, France | 3 years FTC | €45,000 per annum

I am currently recruiting for an IT Onsite Support Engineerto work 3 years in Mougins, France.

The primary duty of the DSS Engineer is to provide technical expertise & support in facilitating the smooth running of the IT service technology platforms.

Key Responsibilities and Accountabilities of the Onsite Support Engineer

  • Take responsibility for the smooth running of all NXP's employees facing desktops, laptops, tablets, smart devices, OS's, Printers, VC rooms & applications.
  • Provide support for any IT related issue as direct by management.
  • Provide weekly reports to management for all issues at assigned sites.
  • Take ownership of incidents & service request and professionally manage them through to resolution.
  • Ensure all incidents, issues and changes are recorded by users through the service desk.
  • Manage incidents, Service Request and changes through Service Now (service desk tool).
  • Provide hands-on support for other IT teams, ie Networks, Security, Server Admin and Telephony as required.
  • Proactively manage assigned sites and suggest improvements and innovation.
  • Undertake other tasks as assigned by management.
  • Provide support for all IT related projects (there will be out of hours working, occasional nights and weekends).

Skills, knowledge, qualifications required for the IT Onsite Support Engineer

  • Desktop support 1 and 2nd line support
  • Networks, Security, Server Admin and Telephony as required
  • Microsoft Office 2016 - Office 365 support
  • Microsoft Outlook configuration, troubleshooting, housekeeping and administration
  • Network troubleshooting, IP, DHCP, DNS 1st and 2nd line
  • Printer troubleshooting and management
  • Projector and audiovisual maintenance and support

Shortlisting immediately - phone interview ASAP
Start date ideally ASAP

This role is suitable for an IT Onsite Support Engineer who is looking to work in a professional team within a successful company.

If you are interested in this position, please submit your CV for consideration.

Reference: 787599494

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