2nd Line Support Engineer: Windows 11, Office 365, SCCM - (RL7853)

Our Global Enterprise client is looking a 2nd Line Engineer to join their on-site support team. This includes analyse incidents, problems & service requests, propose solutions and help implementing them

Start Date: ASAP
Duration: 125 days (initially)
Pay Rate: £114.94 p/d (PLEASE NOTE: Employer NI is paid for by the client)
Total Daily Earnings: £128.82 p/d (includes rolled up holiday)
IR35 Status: Inside
Location: Slough - Onsite

Responsibilities:

Daily activities include:

• End users support
• Windows 10 and Microsoft O365 troubleshooting.
• Resolution of software and hardware issues (laptop, desktop, printers)
• Installation and configuration of laptops
• Software issues for inhouse applications
• Handling of tickets in the IT ticketing tool
• Quick analysis and incident management, close collaboration with expert team
• Preparing new hardware
• Building laptops and PC's with SCCM
• Basic meeting support knowledge (Teams and AV Support)
• Physical installation of cabling, monitors, dockings, PC's, printers, .
• Basic Network knowledge (Patching.)
• Able to present training material both in person and on teams (All material and training to be provided)

Experience:

You will be an expert in dealing with customers at all levels; you bring hands-on technical skills as well as great interpersonal skills.

• ITIL minded
• Previous experience of supporting Mobile devices and hand-held devices (Intune - DEP )
• Previous experience working in a corporate IT environment is an asset
• Kiosk Bar: welcoming users, troubleshooting and providing solutions.

To apply for this 2nd Line Support Engineer contract job, please click the button below and submit your latest CV.

Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience.

Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.