Job Title: IT Support Engineer (Contract Position)

Location: Sheffield, UK

Duration: 2 months

Rate: £190 per day (Inside IR35)

Client: Healthcare Sector

Job Description:

We are seeking a skilled IT Support Engineer to join our team on a 2-month contract basis, working with a prominent healthcare client in Sheffield. The ideal candidate will have a strong background in IT support, particularly in service desk operations, and be proficient in solving tickets.

Key Responsibilities:

• Provide technical support and troubleshooting for end-users via the service desk.
• We would require his help on the service desk to help us catch up on our tickets
• Ensure timely resolution of IT issues and maintain high levels of customer satisfaction.
• Collaborate with other IT team members to implement solutions and improve service delivery.
• Document and track all support activities in the service desk system.

Requirements:

• Proven experience in IT support, preferably within the healthcare sector.
• Proficiency in using Intune for device management and updates.
• Strong problem-solving skills and the ability to work independently.
• Excellent communication skills and a customer-focused approach.