Application Support Analyst - COINS ERP

Inside IR35 | 6 months+ | Start ASAP | Stafford | on-site/Hybrid

An exciting opportunity has arisen for an experienced Application Support Analyst with in-depth knowledge of COINS ERP software. The successful candidate will play a key role across multiple projects covering integration, support, maintenance, and enhancing the COINS application across the business.

Key Responsibilities:

• Provide day-to-day application support for COINS users across various depts.
• Support data migration, integration, and reporting efforts using COINS functionality.
• Troubleshoot and resolve technical issues or escalate as needed.
• Assist with upgrades, implementations, and system configurations.
• Advanced Microsoft Excel skills, including formulas, pivot tables, and analysis tools.
• Proven ability to support business applications and end-users effectively.
• Liaise with vendors and internal IT teams to ensure optimal system performance.
• Create and maintain documentation, including user guides and standard operating procedures.
• Conduct user training sessions and deliver system-related workshops.
• Participate in projects aimed at improving or extending system capabilities.
• Experience with SQL or other reporting/data tools.
• Background in IT support or systems implementation is ideal.
• Knowledge and experience of CVR (Cost Value Reconciliation) processes ideal.

If you are available and interested in this opportunity, please apply for further information. Please note due to high volumes of applications we are unable to contact every application.

If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion.

At Lucid, we celebrate difference and value diverse perspectives, underpinned by our values 'Honesty, Integrity and Pragmatism'. We are proud to provide equal opportunities in line with our Diversity and Inclusion policy and welcome applications from all suitably qualified or experienced people, regardless of personal characteristics.

If you have a disability or health condition and seek support throughout the recruitment process, please do not hesitate to contact us via the details below.