Onsite IT Support Engineer - South Mimms - Temp to Perm

Here at Lucid we have an exciting opportunity for an experienced IT Support Engineer; this will be onsite in South Mimms. This will be on a 3-month initial engagement, with a view to go permanent.

Duties and Responsibilities:

• Install and configure computer hardware operating systems and applications
• Building devices using SCCM, Intune and similar
• Monitor and maintain computer systems and networks
• Talk clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults replace parts as require
• Provide support, including procedural documentation and relevant reports
• Follow diagrams and written instructions to repair a fault or set up a system
• Support the roll-out of new applications
• Set up new users' accounts and profiles and deal with password issues
• Respond within agreed time limits to calls
• Work continuously on a task until completion (or refer to third parties or senior team if appropriate)

If you are available and interested in this opportunity, please apply for further information. Please note due to high volumes of applications we are unable to contact every application. If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion.

At Lucid, we celebrate difference and value diverse perspectives, underpinned by our values 'Honesty, Integrity and Pragmatism'. We are proud to provide equal opportunities in line with our Diversity and Inclusion policy and welcome applications from all suitably qualified or experienced people, regardless of personal characteristics. If you have a disability or health condition and seek support throughout the recruitment process, please do not hesitate to contact us via the details below.