Business Applications Manager

Housing Association | £46,400 - £58,000 per annum | Permanent | Birmingham | Hybrid (1-2 days onsite per week)

A leading Housing Association is seeking a Business Applications Manager to oversee the performance, optimisation, and continuous improvement of their business-critical applications. This is a pivotal permanent role, offering the opportunity to lead a specialist team and shape the organisation's application strategy.

Working closely with the Head of IT Service Delivery and wider Digital Services leadership team, you'll drive the development and integration of applications that support core business functions across housing, care, finance, and HR.

Key Responsibilities:

• Lead the life cycle management of all business applications, including development, deployment, maintenance, and support

• Manage a team of application specialists, motivating and improving the team to ensuring efficient delivery

• Develop and deliver an applications strategy aligned to business goals and digital transformation

• Collaborate with stakeholders across the organisation to ensure applications meet operational needs

• Oversee system integrations, application modernisation, and automation opportunities

• Manage relationships with third-party software providers, including contract negotiation and performance reviews

• Ensure effective change management, user training, and technical documentation

• Promote a culture of continuous improvement, innovation, and customer service excellence

Experience & Skills Required:

• Proven experience managing business applications and supporting teams in a similar environment

• Strong understanding of systems architecture, integrations, and data flows

• Experience with Housing, Finance and HR systems is highly desirable, especially MRI

• Excellent leadership, stakeholder engagement, and communication skills

• Knowledge of ITIL principles and change management processes

Benefits:

• 25 days annual leave rising to 30 with length of service, plus your birthday off

• Enrolment into the Social Housing Pension Scheme (SHPS)

• Death in service cover of 3x annual salary (if in the pension scheme)

• Enhanced maternity, paternity, and adoption leave

• Eight weeks full sick pay as standard

• Access to a 24/7 virtual GP and Employee Assistance Programme (EAP)

• Discounts at major retailers, access to a health cash plan and wellness centre via the rewards platform

• Blue Light Card membership eligibility

• Recognition awards for long service