Role: Labware Engineer

Location: Stevanage, UK

Onsite (5 days)

Job Description:

Outstanding computer troubleshooting skills for obscure issues, ranging from device connectivity, network issues, and laboratory software issues

Background with End-user Computing or Desktop Support skills essential. Break/Fix consists of 80% of a Lab Engineer's workload

Understanding of Networking concepts, such as network topography, VLANSs, Static/Dynamic IPs, Subnetting, IT/OT Networks, and basic understanding of Firewalls. Candidate should be familiar with the OSI model and how to troubleshoot different network layers

Knowledge and understanding of Active Directory required

D2D and/or project support

AGILE ways of working necessary

Implement the validated data backup solution on laboratory analytical equipment (equipment and software investigation, documentation, technical configuration) within R&D (GxP and non-GxP)

Support for scientists in incident management, user support and coaching, access management