Technical Business Analyst
York, 4 days per week on site
Up to £37,500

Why Apply?
This is a newly created role within a respected and high-performing IT team of a dynamic Yorkshire-based company. You'll be working on a range of internal applications, helping to evolve and improve them based on business needs.

From gathering and refining change requests, to working with developers on solutions, and considering the broader business impact of each update - this is a hands-on, delivery-focused role that sits right at the intersection of users, systems and support.

If you're hungry to grow, influence change, and be involved in the evolution of bespoke applications, this could be a great fit.

Responsibilities:
Act as the link between business users and the development team to ensure system enhancements meet business needs
Translate business requirements into detailed technical specifications and user stories
Map and document business processes, identifying opportunities for improvement
Lead and participate in stakeholder workshops, gathering functional and non-functional requirements
Support system testing, UAT, and smooth deployment of application updates

Requirements:
3-5 years of experience in a role involving system change, application improvement or business analysis
Understanding of how web-based applications function (eg HTML, Client Server architecture)
Strong communication and stakeholder engagement skills across business and IT functions
Analytical mindset with the ability to assess impact and priority of change requests
Interest in process improvement, digital transformation or data-driven decision making

Desirable:
Exposure to SQL, XML or Scripting languages (eg PowerShell, Python)
Familiarity with Agile delivery, software development life cycle, or Jira/DevOps tools
Understanding of ITIL or experience working in IT support functions

What's in it for me?
A genuinely varied and visible role within a respected and supportive team
Opportunity to move deeper into business analysis while building on your technical strengths
Learn from experienced SMEs in a collaborative environment
Contribute to change projects that genuinely improve the business
25 days holiday + bank holidays, pension, and professional development support

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.