Role: IT Support (Server)

Start Date: Immediate

End Date: 12 Months

Location: San Donato, Milan

Capacity: 5 days a week

Language: English, Italian

Job Description:

• Monitoring and maintenance of physical and virtual Servers (Windows/Linux)
• Support in managing and resolving hardware and software issues
• Installation, configuration and update of server systems
• Management of backups and disaster recovery procedures
• Collaboration with internal and external teams to ensure business continuity
• Management of tickets and second-level technical support activities
• Documentation of technical activities and operational processes
• Support for migration, update or expansion projects of the IT infrastructure

Required skills:

• Previous experience in IT Support roles on server environments (min. 3 years)
• Excellent knowledge of Windows Server operating systems
• Familiarity with virtualized environments (VMware, Hyper-V)
• Basic knowledge of Active Directory, DNS, DHCP, GPO
• Experience with monitoring tools (eg Zabbix, Nagios, PRTG)
• Knowledge of backup and restore techniques (eg Veeam, Acronis)
• Good command of English (technical and conversational level)
• Ability to work in structured enterprise environments and international teams