• Support the deployments through the use of DevOps tooling (Copado, Github, codescan.io, Developer console, Salesforce DX, Visual Studio Code, etc.)
• Test execution and code coverage validation
• Monitor code quality during code reviews to ensure it meets FCA standards
• Maintain a Kanban board to document, organize, and schedule code reviews
• Review apex test classes to align with standards and contain methods with valid business scenarios

Skills:

• Salesforce architecture
• Service Cloud
• Experience Cloud
• Salesforce Classic
• Lightning Web Components/Aura
• Service Cloud Voice
• Amazon Connect
• Great documentation skills that can be understood by technical and non-technical audiences
• Excellence communicator (oral or writing)
• Presentation skills
• Ability to lead and coach junior developers
• Ability to work well with testers and other members of the scrum team, including members outside the scrum team
• Knowledge of DevOps processes
• Implements changes taking into consideration good design and secure design
• Knowledge of contact center metrics and ability to set up, track, and monitor these metrics
• Experience in handling production data, including sensitive information
• Ability to set up monitoring systems to ensure the system is up and running end-to-end

Due to this responsibility, the person will need to be SC Cleared or at least SC Clearance eligible (ie, had been in the UK for 5 years).