Your new company
We are currently working with a market leading, global pharmaceutical organisation that has become increasingly reputable for the work they do.
This organisation is going through huge periods of growth, with multiple global projects ongoing and lots of investments. They are looking to increase the number of contractors they have to match their ambitious plans.
They are currently looking for a Programme Manager with experience of service management/service design/service transition.

Your new role

• Develop and implement a comprehensive programme-wide Service Design & Transition (SD&T) strategy covering all aspects of the SAP S/4HANA deployments and affected non-SAP systems and IT services. Experience in ECC/S/4 and non-SAP systems.
• Lead compliance tracking, ensuring all elements adhere to the established SD&T processes, and report progress, issues, and risks to stakeholders effectively.
• Collaborate with the SD&T Team to ensure adherence to guidelines that govern the organisation's operations, ensuring compliance with regulations such as SoX, Privacy, and GxP.
• Collaborate with the Regional Site IT group and the Global Service Desk group to ensure adherence to service offerings and service readiness, proposing where additional funding or resources are required to go-live seamlessly.
• Deliver regular performance management reports and updates to the Programme and SD&T Team, providing transparency on activities and progress.
• Support the creation of process documentation and training materials for SD&T processes and drive engagement across the programme life cycle.

What you'll need to succeed

• Proven experience in IT Service Management, Service Design, and Transition processes.
• Experience of developing and implementing programme-wide Service Design & Transition (SD&T) strategy covering all aspects of SAP S/4HANA deployments and affected non-SAP systems and IT services.
• Experience in ECC/S/4 and non-SAP systems deployments in large global organisations
• Solid understanding of project/programme management principles and experience within a large-scale programme environment. Ensuring compliance with regulations such as SoX, Privacy, and GxP.
• Strong stakeholder management skills, including communication and relationship-building capabilities at a senior level.
• Experience applying policies, procedures, and risk management within regulatory frameworks.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

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