Oracle Payroll Specialist
Posted on Jun 11, 2025 by Harvey Nash IT Recruitment UK
Manchester, Lancashire, United Kingdom
IT
Immediate Start
£35k - £40k Annual
Full-Time
- Input and process HR and payroll data in a timely and accurate manner to ensure continual SLA adherence
- Resolve and provide advice and guidance on payroll queries from employees, HMRC and other 3rd parties
- Deal with all customer telephone enquiries in line with SLA
- Ensure confidentiality of customer data is maintained at all times
- Provide scheduled payroll reports
- Support the BPO Manager and BPO Payroll Lead in providing regular service delivery reports and attending customer service review meetings
- Customer advisor on payroll legislation
- To work in line with all payroll processes as per documented manuals
- Document changes to customer process and procedures
- To plan the workload and checklist of the customer for each month payroll and adhoc cycles
- To cover in the absence of the Payroll Lead
- To act as a payroll subject matter expert
- Work with cross departmental teams, both internally and with the customer, to deliver exceptional service UAT of any system changes
- To highlight continuous improvements to the HR and Payroll processes to drive continual service improvement
Reference: 2963074051
https://jobs.careeraddict.com/post/104364812
Oracle Payroll Specialist
Posted on Jun 11, 2025 by Harvey Nash IT Recruitment UK
Manchester, Lancashire, United Kingdom
IT
Immediate Start
£35k - £40k Annual
Full-Time
- Input and process HR and payroll data in a timely and accurate manner to ensure continual SLA adherence
- Resolve and provide advice and guidance on payroll queries from employees, HMRC and other 3rd parties
- Deal with all customer telephone enquiries in line with SLA
- Ensure confidentiality of customer data is maintained at all times
- Provide scheduled payroll reports
- Support the BPO Manager and BPO Payroll Lead in providing regular service delivery reports and attending customer service review meetings
- Customer advisor on payroll legislation
- To work in line with all payroll processes as per documented manuals
- Document changes to customer process and procedures
- To plan the workload and checklist of the customer for each month payroll and adhoc cycles
- To cover in the absence of the Payroll Lead
- To act as a payroll subject matter expert
- Work with cross departmental teams, both internally and with the customer, to deliver exceptional service UAT of any system changes
- To highlight continuous improvements to the HR and Payroll processes to drive continual service improvement
Reference: 2963074051
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