Head of IT/Infrastructure Manager

Our leading client based in South Oxfordshire is seeking an experienced Head of IT/Infrastructure Manager to oversee and advance their complex and high-performance IT environment.

This is a hands-on leadership role, ideal for a technically proficient individual who thrives in a dynamic infrastructure setting. You will manage a small, skilled team while playing a pivotal role in the strategic planning and ongoing development of the company's IT infrastructure.

Key Responsibilities:

• Lead day-to-day operations of IT infrastructure with a focus on performance, reliability, and security.

• Investigate, resolve, and document technical incidents and service interruptions.

• Deliver detailed reporting and strategic recommendations on infrastructure improvements and future direction.

• Generate and present customer-facing reports, ensuring service delivery meets or exceeds SLA commitments.

• Work closely with cross-functional teams to support business continuity and growth.

Technical Requirements:

• Strong expertise in Microsoft technologies, including Windows Server administration.

• In-depth knowledge of networking principles, including TCP/IP, DNS, DHCP, and VPN.

• Hands-on experience with Cisco networking hardware (Firewalls, Routers, Switches).

• Familiarity with web hosting environments and Microsoft IIS.

• A broad understanding of enterprise-grade infrastructure and the ability to troubleshoot and optimise complex systems.

Additional Information:

• This is a hybrid role, with regular on-site presence required at the South Oxfordshire location.

• You will be part of a forward-thinking organisation operating in a unique and highly technical domain.

If you're a proactive IT leader with strong technical credentials and strategic insight, we'd love to hear from you.