System Engineer

Trust In Soda

Posted on Jun 4, 2025 by Trust In Soda

Galway, Ireland

Immediate Start

€275 - €325 Daily

Contract/Project - Remote

System Engineer - HIRING ASAP

Start date: ASAP
Duration: 12 Months
Location: 1 week per month in Galway. 3 weeks remote working
Rate: €275 - €325 per day

Key Skills

Minimum seven years voice/digital routing experience (Genesys experience preferred, Amazon Connect as well)
Strong leadership and organizational skills
Excellent communication and presentation skills with strong problem solving and analytical skills.
Expertise with Agile (Scrum, Kanban) delivery and software design, development, test and operational automation
Understanding of enterprise-scale platform architecture to which includes considerations for high availability and business continuity.
Define, champion, manage pace, tools, best practices, and related development methodologies You effectively address functional and quality goals of systems during design activities.
Familiarity with Docker and container-based development and deployment practices as well as with CI/CD pipelines
Proficiency managing, configuring, and tuning Linux operating systems.
Consult and help mediate and resolve routing issues, coordinate trouble reports and follow through to resolution with applicable logging and monitoring tools. (Kibana preferred)
Demonstrate ability to effectively interact with all levels of management/personnel.
Proven ability to work independently and professionally in high pressure/visibility situations within tight timeframes.
System monitoring and performance evaluation
Documentation of process and procedures as assigned.
Experience with navigating carrier customer portals (Verizon VEC, AT&T Business Direct)
Experience supporting 24/7, continuous availability production environments.

Responsibilities

You own the outcome by taking personal accountability for delivering strong results.
You can collaborate with others in a team-oriented, fast-paced environment.
You create clean and testable code that can be used as an example to less experienced engineers.
You question the way things are done, always seeking to improve the productivity of the team.
You can make the complex understandable. Solve complex problems, not just detect them.
You believe automation is key to produce high quality software at an increasingly faster pace.
Passion and intellectually curiosity to learn new technologies and business areas.
Translate architectural standards into application-level design.
Creating intuitive solutions to real world business problems
Strong facilitation, influencing and negotiation skills.
Excellent communication skills, both through written and verbal channels
Excellent collaboration skills to work with multiple teams in the organization and understand when and how to escalate.

Reference: 2959359534

https://jobs.careeraddict.com/post/104074004

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