Solutions Manager
Permanent
Salary 90-110k per annum
Hybrid 2-3 days in office (time to time travel to client sites Ireland and UK)

We are currently seeking an experienced Solutions Manager to lead and deliver complex ERP implementations. This role requires deep expertise in ERP functional capabilities and the ability to guide customers through best-practice implementations, optimisations, and upgrades. The ideal candidate will be highly skilled in business process analysis, solution design, and client engagement. Additionally, this role will include managing and providing leadership to the 5 Functional Consultants reporting into it.

Key Responsibilities:

Functional Consultancy & Solution Design:

• Lead the functional design and implementation of ERP solutions across various industries.
• Engage with clients to analyse business processes, gather requirements, and recommend best-practice solutions within Epicor.
• Configure ERP modules to align with customer needs.
• Provide expert guidance on Finance, Manufacturing, Supply Chain, CRM, and other Epicor modules.
• Conduct functional gap analysis and custom solution design.
• Work closely with technical consultants to ensure seamless integration of functional and technical solutions.
• Demonstrate strong expertise in ERP Financials, including multi-company and intercompany trading setups.
• Comfortably discuss financial processes and ERP strategy with company C-suite executives.

Project Delivery & Client Engagement:

• Act as the lead functional consultant on ERP projects, ensuring successful project execution.
• Facilitate client workshops and training sessions to drive user adoption and knowledge transfer.
• Develop detailed functional specifications, process documentation, and test plans.
• Support User Acceptance Testing (UAT) and issue resolution pre- and post-go-live.
• Support customer with data migration.
• Collaborate with project managers to ensure projects remain on schedule and within scope.

Leadership & Team Management:

• Manage and provide leadership to Functional Consultants, ensuring alignment with project goals and best practices.
• Provide mentorship and coaching to enhance the skills and effectiveness of the functional consulting team.
• Review and sign off on solution design.
• Oversee workload distribution and ensure effective resource utilisation within the team.
• Conduct regular performance reviews and provide feedback to team members.

Continuous Improvement & Best Practices:

• Stay up to date with ERP advancements, industry trends, and best practices.
• Contribute to the development of internal methodologies, templates, and consulting frameworks.
• Identify opportunities for process improvement and system enhancements for clients.

Key Skills & Experience:

• Minimum 7+ years of experience in ERP functional consulting.
• Proven expertise in modules such as Finance, Manufacturing, Supply Chain, and CRM.
• Strong business process analysis and solution design capabilities.
• Ability to configure and optimise ERP for diverse business needs.
• Deep understanding of ERP Financials, including multi-company, multi-site and intercompany trading configurations.
• Comfortable engaging with company executives and finance teams on ERP strategy and financial processes.
• Excellent client-facing and stakeholder management skills.
• Strong documentation and training skills, with the ability to translate complex processes into user-friendly guidance.
• Experience working in a professional services environment is highly desirable.
• Proficiency in the following ERP processes:
• Procure-to-Pay (P2P)
• Order-to-Cash (O2C)
• Plan-to-Produce (P2P)
• Record-to-Report (R2R)
• Quote-to-Cash (Q2C)

Preferred Qualifications:

• ERP Certifications in relevant modules.
• A degree in Finance, Business, Technology, or Manufacturing is desirable.
• Experience with Time & Materials (T&M) project delivery models.
• Knowledge of Certinia PSA (Salesforce) or other professional services automation tools.