IT Systems Administrator
IT Systems Administrator
Our client is looking for an IT Systems Administrator to take responsibility for the coordination of work relating to 1st and some 2nd line support tasks within the business. You will work within a small support team that provides general IT support services Monday to Friday 8am-5pm for on-site and remote staff. This may require working with other internal support teams, outsourced managed service providers and suppliers, including liaising with the IT Operations team overseas, to ensure that end-user setup and support issues are resolved.
Hybrid working - 4 days on site (Mandatory)
Primary Responsibilities
Full ownership of support tickets including assigning and escalating where required
Handle communications and updates to the business in response to Incidents & Outages
Build and configuration of laptops (HP) ready for end users
Work with IT service providers (Internal & External) to support and administer IT and business systems, including Telephony, Servers, Networks, O365 etc.
Administer the mobile phones and tablets estate using Intune
Improve and maintain existing IT processes and system documentation
Implement desk moves and changes to end-user technology such as monitors, laptops and other peripheral devices
Good working knowledge of Windows 10/11
Active Directory
Good understanding of Microsoft O365 Applications, MS Teams etc.
Good understanding of networking principles, including VPN's
Windows 2019 (awareness)
Powershell (awareness, but not essential)
Skills, Competencies & Personal Qualities
An understanding of the importance of excellent customer service and a "can do" attitude
Able to work in a team environment and at the same time be self-motivated
A good eye for identifying and troubleshooting issues
ITIL V3 Foundation qualified (desired)
2 years of experience in a similar role
Experience within the Finance Industry would be an advantage
Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.
Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation
We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Reference: 2959301827
IT Systems Administrator
Posted on Jun 4, 2025 by Proactive Appointments
IT Systems Administrator
Our client is looking for an IT Systems Administrator to take responsibility for the coordination of work relating to 1st and some 2nd line support tasks within the business. You will work within a small support team that provides general IT support services Monday to Friday 8am-5pm for on-site and remote staff. This may require working with other internal support teams, outsourced managed service providers and suppliers, including liaising with the IT Operations team overseas, to ensure that end-user setup and support issues are resolved.
Hybrid working - 4 days on site (Mandatory)
Primary Responsibilities
Full ownership of support tickets including assigning and escalating where required
Handle communications and updates to the business in response to Incidents & Outages
Build and configuration of laptops (HP) ready for end users
Work with IT service providers (Internal & External) to support and administer IT and business systems, including Telephony, Servers, Networks, O365 etc.
Administer the mobile phones and tablets estate using Intune
Improve and maintain existing IT processes and system documentation
Implement desk moves and changes to end-user technology such as monitors, laptops and other peripheral devices
Good working knowledge of Windows 10/11
Active Directory
Good understanding of Microsoft O365 Applications, MS Teams etc.
Good understanding of networking principles, including VPN's
Windows 2019 (awareness)
Powershell (awareness, but not essential)
Skills, Competencies & Personal Qualities
An understanding of the importance of excellent customer service and a "can do" attitude
Able to work in a team environment and at the same time be self-motivated
A good eye for identifying and troubleshooting issues
ITIL V3 Foundation qualified (desired)
2 years of experience in a similar role
Experience within the Finance Industry would be an advantage
Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.
Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation
We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Reference: 2959301827
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