The Role

We are seeking a skilled Cyber Operations Engineer to join our dynamic team and contribute to our mission of safeguarding our customers critical information. The role will support the Acora SOC building and maintaining both our tooling and integrations critical to the operations we provide to our customers. Working as part of a skilled cyber team your input and experience will help build on our existing capabilities, adjusting to the threat landscape and needs of our customers.

Role Responsibilities

Security Information and Event Management (SIEM)

• Deployment, maintenance and management of SIEM solutions
• Collaborate in the development and management of correlation rules for SIEM and EDR platforms
• Experience working with YARA-L desirable
• Previous security experience and knowledge on rule tuning
• Dashboard creation, previous experience of Looker is desirable
• Support log ingestion to SIEM

Security Orchestration, Automation, and Response (SOAR)

• Maintenance and support of SOAR
• Development and management of Playbooks, Connectors, Automated Job, integrations and custom views
• Experience with Python for integrations/Playbook actions; HTML, JS, CSS for custom views
• Experience working with APIs
• Creation of documentation on generation of required keys and permissions for integrations
• User account management
• Testing out-of-the-box integrations new or updated in development environment

Endpoint Detection and Response (EDR)

• Develop, deploy and manage correlation rules for EDRs
• Understanding of the technology
• Automation and playbooks from SOAR

Coding

• Creation of scripts and queries to support SOC to include reporting, customer queries and analyst support -utilising Python and BigQuery
• Troubleshooting products on behalf of vendors

Skills, Knowledge & Experience

• SIEM and SOAR experience along with coding knowledge is required along with a good security understanding considerations to rule and playbook tuning
• Proven experience in SIEM, SOAR, EDR, and other security technologies
• Previous experience and familiarity with SOC environment
• Strong coding skills in languages such as Python, BigQuery, or similar
• Experience with API development and integration
• Bachelor's degree in computer science, Information Security, or a related field
• Experience with cloud security platforms
• Familiar with development of playbooks and detection rules
• Knowledge of security best practices and frameworks
• Excellent problem-solving and analytical skills.

About Acora

We've been on a mission to improve end user satisfaction since the day we were founded over 25 years ago. As champions of premium experience-led IT services, it is who we are. We constantly challenge old assumptions and inherited wisdom, and demonstrate there are other, better ways to do things.

Our mission is to unleash the potential of people through amazing IT experiences.

At Acora, we live by three key and simple values that drive everything we do guiding our actions, shaping our culture, and ensuring we deliver excellence every step of the way.

BE THE BEST YOU CAN BE

We challenge ourselves to raise our game each day. By embracing a mindset of growth, we continuously strive to improve ourselves, our ways of working, and the service we deliver to our customers.

WE DO WHAT WE SAY

When we make a promise, we follow-through - no excuses. We don't leave anyone hanging or walk away from challenges. Reliable and focused, we value clear communication to build trust and give customers, and colleagues, the confidence they can count on us every time.

TOGETHER WE WIN

Business is the biggest team sport of them all. By communicating well, breaking down silos and staying aligned, we create clarity and focus. Strong relationships, shared goals and commitment make us a winning team - for each other and for our customers.

To be considered for this position, you must have full rights to work in the UK.

Equal Opportunities at Acora

Acora is an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people on the basis of qualifications, merit, skills, and business need.

We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments.

Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team!