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ServiceNow CMDB Architect/Technical Lead

SALARY: $130k - $180k plus $20k bonus

LOCATION: Plano, TX - five days onsite

Full relocation

Looking for a ServiceNow implementing and maintaining a configuration management database (CMDB) system data integrations discovery processes CMDB administration tasks. ITSM CMDB ITOM Discovery service mapping PAM Sampro SPM designing implementing CSDM design and implement the ServiceNow platform maintenance upgrades of existing platform design workflows integrations 8-1o years

You will play a significant role in designing, implementing, and maintaining a Configuration Management Database (CMDB) system. This role involves ensuring the CMDB accurately reflects the IT infrastructure, supporting IT operations, incident resolution, and strategic decision-making. The Tech Lead typically oversees data integrations, discovery processes, and CMDB administration tasks.

Introduce the overall technical vision for a ServiceNow Platform and CMDB by defining and establishing the solution architecture.

Responsibilities:

Design and implement the ServiceNow platform to meet the needs of IT Service Management.
Provide architectural thought leadership and develop end-to-end architecture blueprints and work closely with the development and operations team.
Assist in the maintenance and upgrades of existing ServiceNow platform.
Participate in design reviews and recommend improvements.
Design workflows, integrations with other tools, and customizations to meet business requirements.
Optimize the performance of the ServiceNow platform ensuring that it meets the organization's scalability and efficiency requirements.

Qualifications:

B.S. or M.S. degree
8-10 years' experience in software development, design, and architecture
4+ years' experience in designing and developing CMDB solutions with experience in CSDM methodology
8+ years' experience in Agile practices, building software in an enterprise environment.
Deep enterprise architecture experience, including technical architecture, business architecture, security architecture and data architecture practices and their significance with solution architecture discipline
Experience with distributed systems, enterprise communications patterns & open standards like APIs
The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in driving results.
Strong capability & ability to drive Stakeholder & Relationship Management with internal & external customers & partners.
Recommended to have certification in ServiceNow ITOM Implementation Specialist with CMDB fundamentals Course and familiar with ITIL and ITSM frameworks.
Proven experience in designing and implementing ServiceNow solutions to meet business requirements.