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ITIL Service and Process Manager - Brussels, Belgium

Posted on Oct 29, 2019 by Contracts IT Ltd

Brussel, Belgium
Immediate Start
Annual Salary

ITIL Service and Process Manager - Brussels, Belgium

Languages: ENGLISH with DUTCH (essential)

Function : A process owner is responsible for ensuring that the (ITIL) process generates the desired outcomes in such a way that it serves in the best interest of the organization.

Skills and Experience:

  • Experience in a similar position and outsourcing projects.
  • Skilled and certified Project Manager.
  • Field of expertise - server/cloud operations.

Description of work:

  • Explaining the purpose of a process.
  • Ensuring process objectives.
  • Determining and implementing KPIs.
  • Ensuring quality reporting.
  • Negotiating other process conflicts with respective process owners.
  • Requesting required IT employee training.
  • Reviewing, approving and communicating process changes and/or improvements and researching process retooling.
  • Advising management of process breaches or interruptions.
  • Planning, procurement and execution of a project, in any undertaking that has a defined scope, defined start and a defined finish.

Please send your CV to Javaid and call to discuss further.

We are an equal opportunities employment agency and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

We champion difference in the world of technology recruitment and work with clients who actively wish to diversify their talent force - ALL applicants welcome to apply

Reference: 785338395

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