Your new company and role

• Hays' client is a public sector organisation who are looking for a deployment engineer to assist in their Windows 11 deployment.
• Provide support and advice to staff in the operation of IT equipment.
• Assist in the procurement of IT resources.
• Assist with day-to-day operation of IT equipment owned by the authority.
• Triage and report, through service desk, issues supported by service desk resolver groups ie, enterprise solutions, infrastructure and security, providing second line support.
• Carry out installation of software and upgrades.
• Liaise with service users and peers to ascertain IT support requirements
• Provide advice to service users.

What You'll Need to Succeed

• Teamwork: Work effectively in a team structure to support service delivery of technical field services.
• Work request management: Monitor, respond to, and actively manage work requests.
• Experience providing support and advice to staff in the operation of IT equipment.
• Operational support: Assist with the day-to-day operation of IT equipment owned by the authority.
• Maintenance and repair: Experience maintaining and repairing IT hardware equipment, escalating repairs as needed.
• Software installation: Experience carrying out software installations and upgrades.
• Clean driving licence

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

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