IT Onsite Support Engineer - SC Cleared

Location: Southeast England | Security Clearance Required (SC Cleared or Clearable)

Contract | Full-Time | 37.5 hours/week (Flexible shifts between 8am - 6pm, Monday to Friday)

Are you an experienced IT Support Engineer with strong customer-facing skills and current Security Clearance (SC)?
We're hiring for an exciting onsite opportunity where you'll play a vital role supporting end users with hardware and software issues that go beyond the capabilities of a traditional service desk.

Key Responsibilities:

• Provide face-to-face IT support to users, acting as the onsite resolver group for hardware and software incidents.
• Work on tickets assigned via Helpdesk, Level 2 teams, or self-service, including hardware fixes, cabling issues, software rebuilds, and mobile device replacements.
• Support office moves ranging from individual desks to larger group relocations, including occasional out-of-hours work.
• Collaborate closely with Telephony and other technical teams to deliver smooth support experiences.

Requirements:

• Active SC Clearance (or eligible to transfer).
• Proven experience in an onsite IT support role.
• Strong interpersonal and problem-solving skills.
• Flexible approach to working hours, including occasional out-of-hours support.

Contract Details:

• £200 Per Day Inside IR35
• 4-5 Months Initial Contract
• On-site
• SC Cleared or Clearable

Please apply for immediate consideration.