Role - IT Operations & Facilities Support Engineer

Location - London, near Oxford Street. 5 days per week

Salary - £45k with a 10% bonus

My client are a financial client in London. They are currently looking for a IT Operations & Facilities Support Engineer to suport the wider IT team with a mix of project and BAU work.

Your responsibilities will include:

• Installation and maintenance of IT/AV kit around the estate
• Comms and Patch room work: racking equipment, patching devices
• Ownership of AV spaces and managing the AV for events
• Managing and organising office spaces and store rooms
• Maintaining a hardware asset register

Assisting with various projects including:

• Upgrading IT hardware across the estate
• Setting up new offices/desks
• Executing large office moves and routine desk moves
• Installing Wi-Fi networks

We are looking for someone with the following experience:

• 2-4 years of experience in a similar position providing IT support.
• Excellent team player with the ability to positively encourage and influence others.
• Strong customer service skills
• IT troubleshooting skills: ability to critically think and solve problems independently until escalation may be required.
• Experience in setting up, maintaining, and troubleshooting office devices (Laptops, smartphones, printers, etc.) in a Microsoft 365 environment.
• Networking fundamentals - basic troubleshooting of connectivity on workstations and Servers, preferably in a Cisco Meraki environment.
• Experience in videoconferencing solutions and end-user support (Teams, Webex, etc.)

If you are looking for a new role, please send your CV ASAP.