Key Responsibilities:

• Own and govern the global Source to Cash and Order to Cash processes, ensuring consistency, scalability, and efficiency.
• Design, implement, and optimise S2C and O2C workflows across all regions and business units.
• Collaborate with key stakeholders (Sales, Procurement, Finance, Legal, IT) to align process improvements with business strategy.
• Identify bottlenecks, risks, and inefficiencies, and develop solutions to drive operational excellence.
• Define key process metrics, KPIs, and reporting structures to measure performance and compliance.
• Act as the escalation point for process-related issues, working closely with operational teams to resolve them effectively.

Main Skills Needed:

• Extensive experience in Source to Cash and/or Order to Cash process management.
• Strong background in the IT reseller, managed services, or IT consultancy industry is highly preferred.
• Experience working with Global Process Matrix
• Proven track record of leading large-scale process improvement or transformation projects globally.
• Strong stakeholder management and communication skills across senior leadership and operational teams.
• Comfortable working in a fast-paced, matrixed, and often ambiguous environment.
• Lean Six Sigma, PMP, or similar certifications are a plus.

If you would like immediate consideration, please send me an updated CV/contact details to (see below) so we can discuss further or reach out to me through LinkedIn.