Desktop Support Engineer

North Yorkshire - Onsite Full Time

3 - 6 Month Initial Contract

£25.15 per hour via Umbrella

Lorien's Government client are currently recruiting for Desktop Support Engineer's to join on a contract basis.

Candidate must have SC Clearance or willing to go through SC Clearance with a UK passport

Clinic Migration Set-up:

• Set-up Refresh Clinic
• Move the required quantity of devices as instructed by the
• Contractor Engineer and Site Manager from the onsite storage location to the Refresh Clinic location
• Login to any system as required via device(s) provided by the contractor's engineer and Site Manager and under their instructions

Refresh laptops:

• Collect existing devices from users and handover new devices in accordance with the migration schedule and project processes
• Handover and collect the correct number of devices each in accordance with the migration schedule
• Correctly update the Contractor's workflow management system at all relevant steps
• Report issues arising from migration activity promptly and accurately to the contractor Engineer and Site Manager
• Where issues cannot be resolved immediately, pass them over to an onsite Post Migration Support Engineer
• Conduct manual stock checks daily and report findings to the contractor Engineer and site Manager
• Place existing devices collected from users at the Refresh Clinic within the packaging that was used to contain a new device and in accordance with the device Designation Rules mark the outside of the box to indicate whether it is for "disposal" or for Refurbishment
• At the end of each day, move all the devices and equipment into the onsite storage location.

Should this position be of interest please submit your CV and I will be in contact as required.

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.