Job Title: Endur L2 Support
Location: London - 3 days on site per week
Salary/Rate: £275 - £300
Start Date: 12/05/2025
Job Type: Contract

Job Responsibilities/Objectives

• At least 5 years of demonstratable experience using the Endur product.
• The role is based in London. 3 days per week in the office
• Endur L2 with techno-functional type experience, preferably Front and Middle Office experience
• In depth functional understanding of the Endur product with preferably Gas, Power or LNG market experience
• Proven experience of 1st/2nd Line experience along with a thirst for growing in this space, and able to demonstrate taking a problem through to resolution
• Working directly with users (in office and remotely) to understand and resolve issues in a timely manor
• Building and maintaining business relationships. Collaborating with business management/trading desks on matters of support, escalation, technical challenges, continuous improvement
• Good understanding of deal life cycle processes
• Comfortable working in shifts
• Major incident handling experience
• Utilising experience and bp process to triage and prioritise issues and tickets
• Excellent communication skills and experience gained in a commercial environment, as set out below.

Required Skills/Experience

• Experience in AWS platform and technologies
• Experience using Azure DevOps for work item management
• Experience of the ITRS Geneos platform/application
• Experience of using and developing APM

If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format.

Disclaimer
Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies.

Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.