Location: Remote/Home-Based (UK only)
Contract Type: 6 months (Extension likely)
Clearance Requirement: Must meet eligibility for BPSS and Security Clearance (5 years continuous UK residency)

About the Role:

We are looking for a meticulous and highly organised BPSS Case Handler to join our team, supporting critical government projects.

This is a vital role responsible for managing and administering security clearances (BPSS) for new joiners and internal staff moving onto government projects with high-security requirements.

You will be the key point of contact between HR, Project Leads, Client PMOs, and third-party screening providers, ensuring all clearance processes are followed to the highest standards and on time.

Key Responsibilities

• Conduct and administer BPSS checks for new hires and employees moving onto secure projects.
• Manage communications with Project Leads, HR Managers, and Clients regarding clearance statuses and escalations.
• Attend and lead update calls with client PMOs to report progress and resolve issues.
• Maintain and develop process documentation, local work instructions, and compliance maps.
• Manage confidential and sensitive information in line with data protection policies and UK Government standards.
• Approve third-party clearance invoices and verify costs against services delivered.
• Provide aftercare services and support Business Excellence initiatives as required.

Skills & Experience Required:

• Recruitment Administration or Compliance Administration experience.
• Strong experience with background screening processes, such as BPSS, DBS, DS checks, or National Security Vetting (NSV).
• High level of organisation, attention to detail, and ability to work independently.
• Excellent communication and stakeholder management skills - able to interact at all levels.
• Proficient with MS Office and remote working systems.

Essential Requirements:

• 5 years uninterrupted UK residency (mandatory for Security Clearance eligibility).
• Strong sense of confidentiality and professional handling of sensitive information.
• GCSEs/O-Levels or equivalent education.
• Ability to problem-solve and work analytically in a process-driven environment.