Candidate needs:

1. to speak Dutch and be EU citizen (customer requirement)

2. to heave explicit knowledge in ServiceNow ITSM/Portal/Integrations

3. will be the technical lead of the dedicated team and thus needs to be strong Developer,

4. to have good understanding and experience in maintaining customer instance and all work involved

5. proven experience in mentoring and coaching jr team members

Responsibilities:

Hands-on technical delivery of the ServiceNow solutions, from design and development through to testing and implementation.

Preparing and running functional design workshops, creating design specifications based on out-of-the-box functionality and customer requirements.

Customer engagement to address the technical solution, including challenging and validating customer requirements.

Providing creative solutions to resolve business problems, technology issues, process and people challenges.

Working with the Pre-Sales and Delivery teams to support, validate and help deliver client presentations, workshops, proof or concept designs and responses to technical and business enquiries.

Support the development and growth of the services delivered by ServiceNow practice.

Excellent verbal and written communication skills required.

Mentoring and coaching others, as well as sharing best practices and knowledge.

Exact location(s): 100% remote

Start date: 12th May

Duration: 7 months