IT Service Continuity Analyst

Hybrid | Offices in Central London, South East or Leeds

We're supporting a large-scale, regulated organisation undergoing significant transformation across technology and operations. They're now looking to strengthen their IT Service Continuity function with the addition of a specialist who can shape, maintain, and evolve continuity and recovery capabilities across a complex enterprise estate. This is a strategic and hands-on role in a business where resilience really matters.

Key Skills:

• IT Service Continuity/Disaster Recovery planning and implementation

• Experience delivering continuity testing and post-exercise reviews

• Understanding of Operational Resilience frameworks and regulatory expectations (eg FCA/PRA)

• Risk identification and mitigation planning across technology services

• Excellent stakeholder engagement and communication across technical and non-technical teams

Beneficial Skills:

• Experience in Financial Services or other regulated environments

• Familiarity with ISO, ITIL, COBIT or Business Continuity principles

• Exposure to cloud environments and third-party risk considerations

• Background working across IT Operations, Infrastructure or Service Management functions

Responsibilities:

• Working with the Head of IT Service Continuity you will be supporting the development and evolution of IT continuity plans and frameworks.

• Coordinate and run recovery exercises across business-critical systems

• Assess changes, projects and suppliers to ensure continuity requirements are considered

• Liaise with business continuity, operational resilience, and cyber teams to align plans and dependencies

• Produce reports and MI that highlight risks, gaps and readiness across IT services

• Ensure resilience planning is Embedded into the fabric of IT delivery and service operations

Why Apply?

This is a high-impact role in a forward-thinking organisation that values IT resilience as a critical business enabler. You'll join a supportive team, gain exposure to group-level transformation, and work in an environment where continuity planning is seen as essential, not optional. If you're looking to move beyond checklist DR and make a real difference in how a business prepares for disruption, this is the place to do it.

For more info or a confidential chat, get in touch with the team at Ibex Talent Solutions.