Senior IT Infrastructure Engineer

City of London

£70,000 - £80,000

Permanent

Be responsible for designing, implementing, managing, and optimising my prestigious financial services clients IT infrastructure. You need to have a deep understanding of enterprise IT systems, networking, security, and cloud technologies as you will play a crucial part in ensuring the security and scalability of the infrastructure, supporting critical banking operations.

This role will consist of a mixture of technical support, BAU, and project work set by the IT Support and Infrastructure Manager.

Due to the nature of the role supporting predominantly office-based stakeholders, and the benefit of on-the-job learning and mentoring, this is an office-based position.

The role:

• Design, deploy, and maintain IT infrastructure, including Servers, storage, networking, and cloud environments.
• Lead infrastructure projects and ensure alignment with the company's technology and business strategies.
• Manage Windows and Linux-based systems, virtualization platforms (VMware, Hyper-V) and cloud services (365 & Azure)
• Oversee network security, Firewalls, VPNs, and cybersecurity measures to ensure compliance with banking regulations.
• Implement automation and Scripting solutions to improve operational efficiency (PowerShell etc).
• Conduct performance tuning, capacity planning, and proactive monitoring of infrastructure systems.
• Provide Level 2 and Level 3 support, troubleshooting complex technical issues, and collaborating with internal teams and vendors
• Ensure disaster recovery (DR) and business continuity planning (BCP) strategies are in place and tested regularly.

Preferred experience required:

• Minimum three years' experience working in an IT support and a customer service-focused environment.
• Professional manner with excellent communication and telephone etiquette; able to interact with all levels of seniority within the firm.
• Ability to work under pressure, analytical mindset with persistence in solving challenging problems.
• Experience working in a smaller corporate environment (<500 employees).

Technical experience:

• Experience with a complex infrastructure environment spanning multiple sites.
• Windows Server .
• Azure Cloud/Azure AD/SSO/MFA.
• Virtuaization - VMware (ESXi, vCenter) & Hyper-V.
• ActiveDirectory.
• Desktop/User automation using Group Policy and SCCM.
• PowerShell Scripting.
• Microsoft Intune Endpoint Management.
• Exchange Online and Exchange Server 2019/Hybrid environments.
• Office365 administration.
• Microsoft SCOM/SCCM.
• Veeam backup solutions.
• Storage - NetApp or similar.
• Cisco.
• Fortinet Firewalls.
• Experience with Office Add-ins troubleshooting and problem-solving.
• Telephone Systems, preferably Mitel
• Citrix Virtual Apps & Desktops, NetScaler experience.
• Bloomberg, Refinitiv, FactSet, Fidessa, or other Market Data experience.
• Disaster recovery/BCP.
• SQL Server database management & administration.