IT Field Service Engineer

We are hiring for an experienced, IT Field Service Engineer to cover c24 sites across the West Midlands providing on-site IT support.

The successful applicant will be required to use their own car (mileage reimbursed at a higher-than-HMRC rate to cover wear and tear) to travel across all 24 sites to provide technical IT support spanning the following technologies and platforms - Windows 11, Office 365, Azure, Exchange, Intune & Autopilot, MDM tools and open-source tech deployment and a familiarity with Apple, Linux, and virtualisation platforms (VMware, HyperV, Citrix).

Your day-to-day will include everything from managing service tickets and resolving technical faults, to maintaining network infrastructure and ensuring the smooth operation of our Windows-based systems and associated cloud services. You'll respond to incidents, manage connectivity issues, troubleshoot hardware and software problems, and provide clear, jargon-free explanations to our users.

You should be a personable individual who is calm in demeanour and able to provide a first-class IT Support Service.

Candidates will need to have a Full UK (clean) driving licence and will need to go through an enhanced DBS.

Salary: c£40,000 per annum

Location: Birmingham

Start: ASAP