Digital Data Analyst - Business Intelligence - Tableau - PowerBI - Qliksense

3 days/week onsite in Chertsey, Surrey

We are currently looking for BI Data Analyst with experience working in a Consumer Retail or Direct to Customer environments.

This high-impact role involves delivering insights across digital, commercial, and operational areas by working with a variety of customer, sales, behavioural, and market data.

Key Responsibilities

• Analyse data from multiple internal systems including sales platforms, customer data sources, logistics, and financial planning tools and deliver actionable insights across customer journeys, web performance, digital marketing strategy, sales trends, stock movement, and operational efficiency

• Support UX and behavioural analysis using tools that provide heatmaps, session replays, and user journey insights

• Collaborate with Data Engineers to access data via APIs, define requirements, and help shape data pipelines and modelling

• Build and maintain clear, user-friendly dashboards and reports in such as Excel, Tableau, Qlik, PowerBI or other tools to support commercial and operational teams

• Use SQL to query and join datasets across multiple structured and semi-structured sources

• Support assessing performance of new features or campaigns

• Integrate and interpret third-party market and industry data to support benchmarking and competitive insights

• Automate and scale reporting processes while supporting ad-hoc deep-dives and exploratory analysis

Skills:

• 4-7 years of experience in a Data Analyst, BI Analyst, or equivalent role, ideally within a DTC, retail, or digital-first business

• Strong experience working across diverse datasets - including web analytics, customer & sales data, logistics, finance, and customer engagement platforms

• Hands-on expertise with Adobe Analytics, Excel, and SQL

• Proficiency with at least one BI tool: Power BI, Tableau, or Qlik

• Exposure to tools like Contentsquare or other heatmap/UX tools

• (Nice to have) Python for data manipulation, automation or advanced modelling

• Understanding of data integration and familiarity with working alongside Data Engineering teams and API-driven sources

*Full right to work in the UK required*

If your profile matches the above and you'd like to find out more, please apply with your up to date CV and I'll get back to you as quickly as possible.