Role: Pega BA

Location: Glasgow, UK-Remote

Job type: Contract

Job description:

Great communication skills and have the ability to work on their own in a challenging project.
Would be really good if they have some Pega experience.
Experience with confluence and Jira.
Can comfortably engage with a variety of stakeholders at different levels.
Create customer/user journeys for critical business applications,
Test Pega solutions to ensure they meet requirements and are fit for purpose.
Assist in the preparation of user and system test plans.
A sound understanding of business analysis methodologies and documentation
Ability to manage relationships with business partners and 3a parties
Experience of business analysis delivering quality artefacts on budget and on time
A sound understanding of the Financial Services industry would be of benefit, including business, operating and technology models
Have previous experience of process documentation and re-engineering
Gather and document business requirements and processes.
Support configuration of Pega applications to meet business needs.
Work closely with Pega developers to implement functionality and ensure business are comfortable with outcomes.
Facilitate workshops and meetings with stakeholders.
Collaborate with cross-functional teams to ensure alignment
Provide training and support to end users on Pega applications (where applicable).
Develop and maintain technical documentation including flowcharts, diagrams, and operational guidelines.
Manage support model documentation and user life cycle management documentation.
Works with internal/external stakeholders and suppliers to establish requirements, acquire agreement and define acceptance tests
Ensures traceability between agreed requirements and the completed design