IT Support Engineer - Contract - Filton - 6 to 9 Months

About Your Role:

As the IT Support Engineer, your role will include;
Identify, categorise, diagnose and resolve IT in OT related problems at industrial asset level
Plan, install and configure software and hardware
Manage network equipment at machine level
Manage accounts and workstations
Maintain and secure passwords, file system security and data integrity
Manage, maintain, update and upgrade systems, Operating Systems and Software with new releases
Support new projects, data flow evaluations and budget/time calculations
Build Hardware and Software documentation and inventory, responsible for IT related data management
Manage hardware and software licensing
Maintain backup and restore means according to policies
Support IT components disposal according to policies
Monitor systems according to policies
Apply relevant security measures such as antivirus/security patches/network segregation
Perimeter
Providing IT in OT support to eliminate production deviations within detail manufacture, sub assembly/final assembly, builds and Final Assembly Lines (FAL).

About You:

As an experienced IT Support Engineer, your skills and experience may include;
Previous experience working within a Industrial environment supporting/maintaining Information Technology/Systems is preferred but not essential
Knowledge of Cyber Security practices ideally within an industrial context, being able to critically assess at 1st level the physical and digital security of assets
Experience in performing Installations of Security software & system patches, ideally in an industrial context
Including restoring those backups within the Industrial Assets
An understanding of Networking infrastructure
Planning & scheduling for Maintenance and Licence Management
Effectively Managing IT documentation
Leadership or Participation in IT projects with a basic understanding of project management
Good Understanding MS Operating Systems including Legacy systems
Working knowledge of the Google Workspace Environment a plus but not essential
The ability to communicate effectively to both IT professionals and end users
Training will be provided for various tools and processes used by IT in OT