Concierge Agent

Concierge Agent/Account Manager required for one of our client, A Cryptocurrency/Fintech client.

As a Concierge agent, you will be a key subject matter expert for the company's products, offering exceptional service and support to high-priority customers. You'll be part of a dedicated customer support team, playing a crucial role in helping the company achieve its mission. The ideal candidate will have a passion for delivering outstanding customer experiences and ensuring smooth interactions.

Key Skills:

• Customer Experience (CX)
• Account management
• Knowledge of cryptocurrency and blockchain
• Proficiency in Google Suites (Google Sheets, Google Docs, etc.)

Please note this is a initial 12 month contract role, Inside IR35 and fully remote.

Job Title: Concierge Agent

Location: England, UK

Job Type: Contract

Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website.

To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website.

We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.